Dinner at a new Japanese ramen place – Nantsuttei, was abruptly disrupted by a bottle of beer spilled over me… The nervous waitress just stared as the beer kept spilling over me!
After a somehow long 25 seconds, the Chinese supervisor came to apologize, somewhat coldly, while another staff passed me some cloth. After I returned from the washroom, struggling to clean beer stain over half my outfit, a Japanese, I believe the chef, came over to apologize profusely.
My share of the meal was waived, while $20 was given as a reimbursement for laundry costs. When we left, the Japanese chef and his clumsy waitress both came to the entrance and apologize again, with deep bows. This was impressionable, to say the least!
Overall, it would have been better if they had reacted much more promptly, and with sincerity. It would have helped if the whole meal was waived, since everyone at the table was affected by the incident. Further, there was only 3 of us.
On the side, the ramen was not bad, though the rich broth was a tad saltish. Was a try still. Be wary of beer bottles on trays!
well, thanks for your article..i’ll take be wary